We have a long standing policy of protecting the privacy of our residents in providing services to them.
Our policy in accordance with the provisions of the Personal Information Protection and Electronic Document Act (PIPEDA) will endeavor to follow the guidelines set out in the legislation to maintain the privacy of resident information with the utmost priority.
From January 1, 2004, all organizations engaged in commercial activities must comply with PIPEDA.
What Personal Information do we collect?
All this information is required in order to keep proper records in dealing with corporation business and keeping the residents informed of meetings, arrears, contravention of bylaws/rules of the site, or emergency entry of any unit.
This information is kept private except in a few circumstances which include:
We collect information only by lawful and fair means and not in an unreasonable or intrusive way. Wherever possible we collect your private information directly from you. Additional information may be obtained through questionnaires on issues relating to condominium living.
Since we use your private information to provide our services to you, it is important that the information be accurate and up-to-date. If any of your private information changes during the course of the residency, please inform us so that we are able to make any necessary changes.
Property Management Guild takes all reasonable precautions to ensure that your private information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
You should be aware that e-mail and fax are not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information or requesting us to respond to you by e-mail.